A friendly call for your parent on the days you can’t make one
CallDear is an AI voice assistant — a computer program, not a person — that phones an older family member on the schedule you set, talks with them in an unhurried way, and sends your family a short summary afterwards.
- Tells your parent it is a computer program at the start of every call
- Calls your parent only after they agreed themselves, in a recorded consent call
- No ads, no sales, no purchased lists, no bulk calling
You call when you can. The days in between are long.
CallDear is a bridge between your calls, not a replacement for them.
Calls get squeezed
Work, children and time zones shrink a call to three quick questions and “talk soon”.
Just an ordinary phone
Nothing for your parent to install, no app, no passwords. An incoming call on the phone they already use.
One picture for the family
Brothers, sisters and grandchildren read the same short summary, so nobody has to ask the same questions again.
Four steps, and your parent decides at the second one
You set things up. Your parent takes part only by answering the phone — and by saying yes, or no.
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1
You add your parent
Their name, phone number, the days and time that suit them, and a few words about them, so the assistant knows how to talk with them.
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2
A consent call, with you on the line
We call you, then your parent from the assistant number assigned to them. You talk first; nothing is recorded. Then the assistant records only the consent part: a short notice, one question and your parent’s answer.
Regular calls start only if your parent says yes in their own words.
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Calls on your schedule
On the days you chose, between 8 a.m. and 9 p.m. their time. The assistant talks at their pace. Each call is transcribed as it happens, so it can follow and remember earlier conversations; no audio is kept.
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A short summary for the family
After each call, the family members you invited see how it went and what your parent talked about, in their own words where it matters.
Half a minute of reading instead of guessing
The summary tells you what your parent shared, what changed, and what might be worth a call of your own.
- How they are doing, in their wordsWhat they told the assistant about their day, their mood and their plans. An observation, never a diagnosis.
- Things to follow up onA doctor’s visit next week, a grandchild’s birthday — and the assistant asks about them next time.
- When something sounds worryingFamily members who agreed to receive alerts are told, with what was actually said.
- Private things stay privateIf your parent asks the assistant to keep something between them, it stays out of the summary — unless it suggests a risk to their life or safety.
What we don’t do
A service that calls older people works only on trust, so we state the limits up front.
If something worrying comes up during a call
If your parent says something that suggests they may be in danger, the assistant tells them to get help right away — to call 911 when it can’t wait — says that it can’t call for help itself, and lets the family know. It may not notice everything, and it is no substitute for emergency services or for checking in yourself. If you think someone is in danger, call 911.
Straight answers to awkward questions
Won’t my parent think it’s a scam?
That is why the first call your parent ever gets from the assistant is the consent call, with you on the line. Our calls always show our real number as caller ID. The assistant names itself and says it is a program on every call, says on the first call that it is calling at the family’s request, and never asks for money, card numbers, passwords or codes. It also helps to tell your parent the day before that the assistant will be calling.
Isn’t it dishonest to have a program call my parent?
Pretending to be a person would be. The assistant says it is a computer program at the start of every call and repeats it whenever asked. People agree because they enjoy being remembered and asked about their day, not because they misunderstood.
What if my parent says no?
Then there are no calls, and we don’t try to change their mind. You record their answer in the family app, so you will see that they declined. Saying no to being recorded and saying no to calls are recorded as different answers; either one stops the setup. Once you record the answer as a no, the audio of that call is deleted, normally within 24 hours.
How does my parent stop the calls later?
By saying so in any call — for example, “Please stop calling me.” The assistant confirms once, without arguing, the calls stop, and the family is told. Anyone can also email us. Details are in the Calling & Consent Policy.
Who can see what my parent says?
The family members on the account, and the people who run the service when they need to fix a problem or check the quality of calls. We use a small number of service providers to run calls, speech recognition and language processing; they are listed in our Privacy Policy. We don’t sell personal information and don’t show ads. How we handle anything your parent says about their health is explained in our Consumer Health Data Privacy Policy.
Can we start now?
Not yet. CallDear is in early access and families are not being onboarded yet. If you would like to hear when we open, write to us at support@calldear.com.
Early access
We are not onboarding families yet. Questions, or want to hear when we open? Email us.